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Even Faster Support in service

e-connect.expert view extends online support to include live videos

Even faster support in service cases
Schwertberg/Austria – October 2021

A picture says more than a thousand words, and a video more than a photo. ENGEL is extending the service scope of its online support and remote
maintenance offering to include live video transmission. Some three quarters of all urgent service cases can be resolved remotely in this way. Troubleshooting times are reduced by 70 percent.

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